Support request
CH-01Reserved for signed-in customers: the only people whose plan we know, hence the response time owed. Attachments, tracking, history.
contact
Four channels, not a form.
Support is requested from your customer area, with tracking and attachments; Discord answers too, for everyone. A form would promise an answer through a channel nobody watches.
› support.status online
› median delay < 24 h · customers < 4 h
›
Discord
CH-02Support and questions, open to everyone: customers, prospects, the curious. Same-day answer.
Out-of-the-box project
CH-03More than 1,024 players, several linked cities, a need the grid does not cover: write to us, we will look at it together.
Press, partnerships, legal questions. Everything that is not support.